1. Order Processing & Delivery Timelines

Our general order processing and delivery timelines are:

• Processing Time: Orders are prepared and processed within 1–2 business days.
• Transit Time: Once shipped, orders generally take 5–8 business days to arrive.
• Estimated Delivery Time: Orders are generally expected to arrive within 6–10 business days from the date of purchase.
• Cut-Off Time: Orders placed after 5:00 PM CST will be processed on the next business day.

2. Shipping Areas

We ship within the contiguous United States. We do not currently ship to Alaska, Hawaii, U.S. territories, or addresses outside the United States.

3. Shipping Costs

Meza Homes Services offers free standard shipping on all orders within the contiguous United States.

No minimum purchase is required.

4. Shipping Carriers

Orders may be shipped using HaulSwitch Trucking, USPS, FedEx, or another trusted freight or parcel carrier.

The carrier used for an order may depend on product size, weight, destination, service availability, and delivery requirements.

5. Delivery Address

Orders are shipped to the delivery address provided by the customer during checkout.

Please review your address carefully before submitting your order. Incomplete or incorrect delivery information may cause delays or additional delivery charges.

6. Large or Freight Shipments

Certain large or heavy products may require freight delivery rather than standard parcel shipping.

Where HaulSwitch or another appointment-based freight carrier is used, the carrier may contact the customer in advance to arrange a delivery appointment.

Customers should ensure that the delivery location is accessible and that someone is available to receive the shipment when required.

7. Order Modifications

If you need to modify an order, please contact Meza Homes Services as soon as possible.

Order modifications may not be possible after an order has been processed or shipped.

8. Lost or Delayed Packages

If your shipment appears to be lost or delayed, please contact our customer support team.

We will review available shipping and tracking information and, where appropriate, work with the applicable carrier to investigate the issue.

9. Backorders & Stock Delays

On rare occasions, product shortages, inventory changes, or manufacturer delays may affect expected shipping times.

If an order is affected by a significant stock or fulfillment delay, we will attempt to provide updated information regarding the expected timeline.

10. Order Tracking

Once your order has shipped, you should receive a shipping confirmation containing available tracking information.

You may also visit our Order Tracking page to check your shipment status.

11. Cancellations

If you need to cancel an order, contact Meza Homes Services immediately.

• If your order has not shipped, we will issue a full refund for the cancelled order.
• If the order has already shipped, you may request a return after delivery in accordance with our Return & Refund Policy .

12. Incorrect Shipping Address

Customers are responsible for reviewing and providing an accurate shipping address during checkout.

Meza Homes Services is not responsible for orders delivered to an incorrect address that was provided by the customer.

If you notice an address error before the order ships, please contact us immediately. We will attempt to update the order where reasonably possible.

13. Agreement

By placing an order with Meza Homes Services, you agree to the terms outlined in this Shipping Policy.

For additional information, please review our Privacy Policy , Return & Refund Policy , and Terms of Service .

14. Business Information

If you have questions about shipping, tracking, delivery, cancellations, or order modifications, please contact us.