FAQs
1. Do you offer international shipping?
Meza Homes Services currently ships only within the contiguous United States. We do not ship to Alaska, Hawaii, U.S. territories, or international destinations.
2. What types of products does Meza Homes Services sell?
We specialize in carefully selected cookware for everyday home cooking, including stainless steel, nonstick, and multi-ply cookware sets. Our products are chosen for their practical design, dependable performance, and overall value.
3. How can I place an order?
You can place orders directly through our website. Browse our catalog, add your desired items to the cart, and check out securely using our payment system.
4. What are the shipping fees?
We provide free standard shipping on eligible orders within the contiguous United States.
5. What is your estimated delivery time?
Handling Time: 1–2 business days
Transit Time: 5–8 business days
Most orders are delivered within 6–10 business days in total.
6. Can I cancel my order after placing it?
Yes, you can cancel your order as long as it hasn’t shipped. Please contact us as soon as possible at Help@mezahomesservices.store or through our live chat to receive a full refund.
7. What if my tracking information isn’t updating?
If your tracking details haven’t updated within 24–48 hours after shipment, reach out to our support team. We’ll look into it and provide you with an update.
8. How do I return a product?
To initiate a return, email us at Help@mezahomesservices.store or connect with us via live chat. Our team will guide you through the process and provide a prepaid return label.
9. What if I receive a damaged or incorrect item?
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at Help@mezahomesservices.store. Include your order number, clear photographs of the product and packaging, and a brief description of the issue. We will review your request according to our Return & Refund Policy and provide the appropriate next steps.
10. Do you charge any restocking fees for returns?
We charge Zero Restocking Fee. Please visit our Return and Refund Policy
For More Information
Trade Name: Meza Homes Services
Business Hours: 9:00 AM to 5:00 PM CST (Monday to Friday)
Business Number: +1 408- 641-3733
Business Mail: Help@mezahomesservices.store
Business Address: 541 Maple St, West Sacramento, CA 95691, USA.
